MFD wet bags are guaranteed against workmanship / material
defects for 90 days from the date of purchase.
Normal wear and tear is not covered under this warranty, however any
sewing defects or hardware defects (zippers, straps, snaps, clips, etc.) are
covered within this time period. If you
have received a defective product, please contact me (Phone: 603-236-1097) or
with the following information: date of purchase, transaction information (if purchased
directly from me), defect noted, and picture (if possible). I will determine if the bag can
be repaired or replaced and you will receive a
response within 24-48 hours (during the normal business week) with how to
information regarding the care of your bag:
- As stated on the reverse side of the
woven label sewn into the side of your bag, MFD bags should be machine or hand
washed in cold or warm water (NOT HOT). The recommended temperature is between 100-120 degrees F / 37-49 degrees Celsius.
- Bags should be line dried (fabric side down) or
machine dried on LOW.
- Hot spots in dryer drums often exceed 140°C (284°F) and may cause the
laminate to melt and stick to the dryer drum.
The backing will soften at 180°F and liquefy at 284°F.
- Cool down:
Make sure the item is allowed to run through cool down cycle in the dryer.
Without proper cool down the heated backing may fuse to itself at creased
fold-overs in the product.
If you try to separate these creases the backing may tear.
- High speed washers
/ use of a sanitizing setting may cause damage to your bag. Bleach and brightening agents may also harm
your bag, so please do not launder your bags with either of these
additives. I personally wash my bags
with clothes / towels after I have rinsed out the bags – this will prevent the
buildup of ammonia / odors and allow further use of the bags once
you are no longer cloth diapering.
- Damage caused to the bag due to high heat, or use of additives is not
covered under the warranty.
caused to the bag by something placed in the bag that pierced / ripped the
fabric is not covered under the warranty.
Leaking / Wicking:
- If you find that your bag is leaking
/ wicking, please perform this simple test to see if the lining needs to be resealed: fill your bag with 1-2 cups of water (or
lesser amount for smaller bags) and gently rock the bag back and forth (without
turning the bag upside down). If water starts to drip out along the bottom or side, then there is a defect in the lining. If you see that there is a hole in the lining
from another source (puncture from a ring, fingernail, etc), this is not covered under the warranty. If the bag leaks
and you don’t see any damage, this is covered under the warranty (I will test
the bag again when I receive it and will report my findings to you).
- For smaller bags, please take care
not to stuff the bags to the top with damp/wet items because the zippers will
wick moisture. You should place your wet items in a larger bag to prevent the
zippers from getting wet.