MFD wet bags are guaranteed against workmanship / material defects for 90 days from the date of purchase.  Normal wear and tear is not covered under this warranty, however any sewing defects or hardware defects (zippers, straps, snaps, clips, etc.) are covered within this time period.  If you have received a defective product, please contact me (Phone: 603-236-1097) or email: Kristen@monkeyfootdesigns.com) with the following information: date of purchase, transaction information (if purchased directly from me), defect noted, and picture (if possible). I will determine if the bag can be repaired or replaced and you will receive a response within 24-48 hours (during the normal business week) with how to proceed.

Important information regarding the care of your bag:

Laundering:

• As stated on the reverse side of the woven label sewn into the side of your bag, MFD bags should be machine or hand washed in cold or warm water (NOT HOT) and line dried (fabric side down) or machine dried on low.  High speed washers / use of a sanitizing setting may cause damage to your bag.  Bleach and brightening agents may also harm your bag, so please do not launder your bags with either of these additives.  I personally wash my bags with a load of towels after I have rinsed out the bags – this will prevent the buildup of ammonia / odors and allow further use of the bags once you are no longer cloth diapering.  
• Damage caused to the bag due to high heat, or use of additives is not covered under the warranty.  
• Damage caused to the bag by something placed in the bag that pierced / ripped the fabric is not covered under the warranty.

Leaking / Wicking:

• If you find that your bag is leaking / wicking, please perform this simple test to see if the lining needs to be resealed:  fill your bag with 1-2 cups of water (or lesser amount for smaller bags) and gently rock the bag back and forth (without turning the bag upside down). If you see that there is a hole in the lining from another source, this is not covered under the warranty. If the bag leaks and you don’t see any damage, this is covered under the warranty (I will test the bag again when I receive it and will report my findings to you). 

• For smaller bags, please take care not to stuff the bags to the top with damp/wet items because the zippers will wick moisture. You should place your wet items in a larger bag to prevent the zippers from getting wet.